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flag ACC uses AI to identify work-ready injury claimants, aiming to reduce its 25,000-claim pool.

flag ACC is using artificial intelligence to identify long-term injury claimants it deems "work ready," aiming to reduce its record-high claims pool of 25,000. flag In the year to June 2025, 8,000 were removed, with a target of 11,675 by June 2026 and net exits by 2028. flag While ACC says AI supports human review and rehabilitation through case management, advocates warn it may misclassify complex injuries, risking premature exits and unfair outcomes. flag Critics argue the focus on reducing numbers undermines the scheme’s goal of supporting recovery.

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