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flag Uganda expands digital social security and insurance access via 22,000 agents and mobile tools, boosting financial inclusion.

flag Uganda is expanding digital access to social security and insurance services through partnerships between the National Social Security Fund and InterSwitch, leveraging 22,000 agent locations to reach more citizens, especially in rural areas. flag The move supports broader financial inclusion and builds on existing digital platforms for contributions. flag Meanwhile, micro-insurance initiatives aim to boost Uganda’s low insurance penetration, currently around 1%, by creating affordable, retail-focused products. flag The Insurance Regulatory Authority also commended Excel Insurance for launching a WhatsApp bot enabling instant purchase of motor third-party insurance via mobile money, part of a national shift toward digital insurance stickers, improving access and efficiency for consumers.

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