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Dubai Police handled 7.3 million emergency calls in 2024, with 99.3% response rate and sub-2-minute average response time in 2025.
Dubai Police's Command and Control Centre managed over 7.3 million emergency calls in 2024, answering 7 million within 10 seconds and achieving a 99.3% response rate in Q3 2025.
The average emergency response time was 2 minutes and 7 seconds, with the Drone Box system responding to urgent cases in 57 seconds—well under its 2 minutes 45 seconds target.
Commander-in-Chief Abdullah Khalifa Al Marri praised the department's technological advancements and operational efficiency during an inspection, highlighting progress toward full emirate coverage by 2028 and honoring top personnel for their contributions to public safety.
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La Policía de Dubai manejó 7.3 millones de llamadas de emergencia en 2024, con una tasa de respuesta del 99.3% y un tiempo promedio de respuesta inferior a 2 minutos en 2025.