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Teachers Mutual Bank cut identity checks from days to near real-time using Boomi’s automation, boosting efficiency and compliance.
Teachers Mutual Bank in Australia has cut identity verification time by 95% using Boomi’s automation platform, reducing processing from up to three days to near real-time.
The bank, serving nearly 220,000 members, now automates Know Your Customer checks, fraud detection, and compliance tasks through integrated API services and robotic process automation.
This shift enables instant updates across digital and contact channels, improves regulatory readiness for upcoming anti-money laundering reforms, and allows staff to focus on higher-value work.
The modernized system supports real-time data sharing and positions the bank for future AI-driven innovation.
Teachers Mutual Bank redujo las comprobaciones de identidad de días a casi en tiempo real utilizando la automatización de Boomi, aumentando la eficiencia y el cumplimiento.