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A New Zealand woman’s flood insurance claim was denied after the ombudsman found she lied about damaged items, leading to policy cancellation.
A New Zealand woman's flood insurance claim was denied after the Insurance & Financial Services Ombudsman found she made false statements about damaged items, including listing furniture stored at a facility.
The ombudsman ruled her failure to verify details constituted reckless behavior, upholding the insurer’s decision to reject the claim and cancel her policy.
The case highlights the risks of dishonesty in claims, especially amid rising flood events, and emphasizes that inaccurate information can lead to denied claims and long-term insurance ineligibility.
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La reclamación de seguro contra inundaciones de una mujer neozelandesa fue denegada después de que el Defensor del Pueblo descubriera que había mentido sobre artículos dañados, lo que llevó a la cancelación de la póliza.