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Kansas City's fare-free bus policy boosted ridership, especially among younger people, women, and carless residents, but disparities persist by race.
Kansas City’s fare-free bus policy, launched in 2020, significantly boosted ridership, with 17% of surveyed riders starting transit use solely due to the change, particularly among younger people, women, and those without cars.
A 2025 University of Kansas study found overall usage rose across demographics, especially in underserved areas and during peak hours, though disparities emerged with white residents more likely to start riding than people of color.
Nearly 40% of existing riders increased trips, indicating cost was a barrier for some, while others cited schedule and safety concerns.
Despite KCATA’s 2025 announcement to reinstate fares, researchers continue assessing long-term impacts on access to jobs, healthcare, and equity.
The findings suggest fare-free transit can expand mobility and support equitable urban transportation.
La política de autobuses gratuitos de Kansas City impulsó el número de pasajeros, especialmente entre los más jóvenes, las mujeres y los residentes sin automóvil, pero las disparidades persisten por raza.