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OPPO expands real-time One-on-One Support for Find X9 users in seven countries via messaging apps and in-store upgrades.
OPPO has expanded dedicated One-on-One Support for Find X9 series users in seven countries, offering real-time assistance via WhatsApp, Line, and Zalo through the My OPPO app.
Trained service butlers, with an average of five years’ experience and OPPO LV1 certification, provide personalized help with technical issues, complaints, and repairs, resolving complex cases within 12 working hours.
They also schedule offline service, share updates, and promote features.
In-store upgrades include paperless digital check-ins, real-time tracking, priority access, and amenities like free refreshments and screen protectors.
The rollout supports OPPO’s global service network of over 3,300 centers and 12,000 staff across 70 countries.
OPPO expande el soporte One-on-One en tiempo real para usuarios de Find X9 en siete países a través de aplicaciones de mensajería y actualizaciones en las tiendas.