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Newcastle overhauls public consultation to improve transparency, inclusion, and responsiveness after criticism of past efforts.
The City of Newcastle is overhauling its community consultation process after an independent review labeled past efforts as "tokenistic" and "superficial," often following a "decide and defend" approach.
The council will seek public input earlier in decision-making, provide clearer feedback on how submissions influence outcomes, and improve transparency, especially when input isn't adopted due to competing priorities.
An educational campaign will explain engagement levels, address "opt-in bias," and ensure information is accessible via social media, newsletters, and media releases.
The changes aim to build trust by making engagement more inclusive, responsive, and transparent, following concerns that community voices—especially on projects like the Newcastle 500—were not adequately heard.
Newcastle revisa la consulta pública para mejorar la transparencia, la inclusión y la capacidad de respuesta después de las críticas a los esfuerzos anteriores.