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Telecom firms are using AI to cut costs, boost revenue, and speed up 5G rollout, per IDC report.
Leading telecom companies are adopting AI to cut costs, boost revenues, and improve efficiency, according to an IDC report released November 8, 2025.
AI is enhancing network operations, customer service, and fraud detection, driving better EBITDA margins through predictive maintenance and automation.
Personalized services and dynamic pricing are increasing average revenue per user and reducing churn, while AI-powered fraud systems improve compliance and trust.
The technology is also speeding up new service rollouts, helping operators leverage 5G and edge computing.
Global telecom and pay TV spending is projected to reach $1.532 trillion in 2025, up 1.7% from 2024, with mobile services leading and fixed data growing steadily.
The connectivity market is expected to grow 1.5% annually over the next five years, reflecting a cautiously optimistic outlook amid regional economic and competitive pressures.
Las empresas de telecomunicaciones están utilizando la IA para reducir costos, aumentar los ingresos y acelerar el despliegue de 5G, según el informe de IDC.