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Jetstar delayed a Newcastle-to-Bali flight over five hours due to a refueling technical issue, requiring a replacement plane and new pilots.
Jetstar apologized after a technical issue during refueling delayed flight JQ88 from Newcastle to Bali by over five hours on Saturday, pushing departure from 9:30 a.m. to just before 5 p.m.
The problem could not be fixed on the ground, requiring a replacement aircraft and new pilots flown in from Brisbane.
Passengers waited at Newcastle Airport, receiving food vouchers that ran out quickly.
The flight was expected to land in Denpasar around 8 p.m. Jetstar said safety was the priority, apologized for the disruption, and thanked travelers for their patience, without detailing the specific engineering issue.
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Jetstar retrasó un vuelo de Newcastle a Bali durante cinco horas debido a un problema técnico de reabastecimiento de combustible, que requería un avión de reemplazo y nuevos pilotos.