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flag British Columbia faces 911 service reforms after a review found financial and governance issues affecting emergency response.

flag A 2024 review of British Columbia’s 911 service provider, E-Comm, calls for major financial and governance reforms due to concerns over transparency, rising costs, and inconsistent service. flag The independent reports highlight weak financial controls, unclear provincial oversight, and eroded trust among local governments. flag E-Comm, which handles over two million 911 calls annually, faces recommendations to strengthen accountability, streamline its board, improve planning, and explore a monthly cell phone levy to stabilize funding. flag The province has committed to addressing the findings and ensuring sustainable emergency services.

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