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UK retail workers face widespread abuse, with 43% reporting weekly incidents, prompting calls for stronger protections and a cultural shift.
A new UK survey reveals that 43% of retail workers face abuse or violence weekly, with 77% experiencing intimidation in the past year and 23% physically assaulted.
Workers report being punched, spat at, threatened with weapons, and targeted online, leading many to consider quitting.
The GMB Union and Retail Trust call for better protections, stronger enforcement, and a cultural shift to combat the rising hostility, urging shoppers to show kindness.
Despite government plans to make assaults on workers a specific crime, unions say current measures are insufficient.
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Los trabajadores minoristas del Reino Unido se enfrentan a un abuso generalizado, con el 43% reportando incidentes semanales, lo que provocó pedidos de protecciones más estrictas y un cambio cultural.