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flag Westpac lost regional customers due to high mortgage rates, cutting its primary bank share to 15.4% in 2024/25 despite a $6.9 billion profit.

flag Westpac acknowledged losing customers at its regional brands—St George Bank, BankSA, and Bank of Melbourne—due to overpriced mortgages for owner-occupiers, causing its share of primary bank users to fall to 15.4% in 2024/25 despite rising deposits to $723 billion. flag CEO Anthony Miller admitted the bank failed to act quickly, prioritizing investor loans and pricing above market rates. flag The bank reported a $6.9 billion profit, down 1%, with loan growth at 6% and expenses up 9% due to wages and digital upgrades. flag It is selling its $21.4 billion RAMS mortgage portfolio to a consortium including Pepper Money, KKR, and PIMCO after an ASIC lawsuit over misconduct. flag Westpac declared a final dividend of 77 cents, raising the full-year payout to $1.53, up 1%. flag Environmental groups criticized its climate report for continuing oil and gas financing and weakening deforestation safeguards.

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