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Schenectady County Library launches survey to address community concerns after controversial borrowing policy change.
The Schenectady County Public Library is launching a survey to gather community input on services and future plans, following backlash over a controversial 2024 decision to change interlibrary borrowing.
The 12- to 15-minute survey, available online and in paper form, seeks feedback on user needs, satisfaction, and desired services.
Officials aim to rebuild trust after a petition with 1,100 signatures criticized the lack of transparency.
The library encourages public participation and urges trustees to share results and hold discussions before making changes.
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La Biblioteca del Condado de Schenectady lanza una encuesta para abordar las preocupaciones de la comunidad después de un controvertido cambio en la política de préstamos.