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U.S. retail theft and violence surged, prompting calls for federal action and store security upgrades.
U.S. retailers are reporting a surge in theft and violence, with shoplifting incidents up 18% last year and a 93% increase since 2019, according to a National Retail Federation report.
Violence during theft events rose 17%.
Criminals are increasingly using organized methods like cargo theft, return fraud, and gift card scams, often selling stolen goods online or to fences.
Retailers are responding with security tech, employee training, and store redesigns, but these measures can hurt customer experience.
The NRF is urging Congress to pass the Combating Organized Retail Crime Act to improve law enforcement coordination and tackle large-scale theft rings.
El robo y la violencia al por menor en los Estados Unidos aumentaron, lo que provocó llamados a la acción federal y a la mejora de la seguridad de las tiendas.