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South Africa’s outsourcing sector, fueled by skilled workers and cost savings, now generates $2 billion annually and supports 70,000 jobs, mainly in the Western Cape.
South Africa’s outsourcing sector, especially in financial services, IT, and digital marketing, has grown into a major economic force, contributing $2 billion annually and creating over 70,000 jobs, primarily in the Western Cape.
Driven by strong English skills, competitive salaries paid in foreign currencies, and a favorable time difference with the UK, the country has attracted increasing demand from European and North American firms seeking cost savings and talent.
Government training programs have helped place thousands into full-time roles, with 80% securing permanent employment.
Companies like Cooper Parry have expanded locally, integrating South African teams into their global operations.
Despite challenges like limited rural internet access and education system gaps, the sector continues to grow rapidly, offering career advancement and economic mobility for many South Africans.
El sector de la subcontratación en Sudáfrica, impulsado por trabajadores cualificados y ahorros de costes, genera ahora 2.000 millones de dólares anuales y apoya 70.000 puestos de trabajo, principalmente en el Cabo Occidental.