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flag A 2025 audit revealed Transport for NSW approved fewer-seated trains despite knowing about severe overcrowding, leading to costly fixes and service disruptions.

flag A 2025 audit found Transport for NSW knew about severe overcrowding on the South Coast line when it approved new Mariyung trains with fewer seats due to a 2+2 seating layout, reducing capacity from 864 to 690 seats per eight-car train. flag Despite peak trains exceeding 135% capacity—some reaching 171%—the agency moved forward without a funded plan to address overcrowding. flag This led to costly contract changes, including purchasing 42 additional carriages at 28% higher cost to extend trains to ten cars during peak hours. flag Longer trains cannot use all Sydney underground platforms, forcing some services to terminate at Central instead of Bondi Junction, requiring transfers. flag The audit criticized the procurement process for failing to account for reduced seating and operational impacts.

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