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flag Starbucks tests AI in 35 stores to aid baristas, part of a $1 billion tech-driven turnaround.

flag Starbucks is testing AI tools like Green Dot Assist in 35 stores to help baristas with real-time support on drinks, shifts, and issues, aiming to boost efficiency and confidence. flag The company, under CEO Brian Niccol, is expanding AI use in inventory, scheduling, and app features like predictive and voice ordering, all part of a $1 billion turnaround. flag While exploring frictionless ordering and sustainability benefits, Starbucks stresses AI will assist, not replace, staff, preserving human connection and the “third space” concept.

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