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Oxfordshire's £73K digital congestion charge system launched with tech issues, confusion, and criticism over cost and communication.
Oxfordshire County Council spent £73,333 on a new digital permit system for a congestion charge launching October 29, replacing paper permits.
Residents report confusion and technical issues, especially older users, with long support wait times.
Critics call the cost excessive compared to past paper-based spending and question communication and transparency.
The council says the system is essential for future transport plans like the Zero Emission Zone and confirms physical permits remain available.
Long-term costs are unclear.
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El sistema de cargos por congestión digital de 73.000 libras esterlinas de Oxfordshire se lanzó con problemas tecnológicos, confusión y críticas sobre costos y comunicación.