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flag Oxfordshire's £73K digital congestion charge system launched with tech issues, confusion, and criticism over cost and communication.

flag Oxfordshire County Council spent £73,333 on a new digital permit system for a congestion charge launching October 29, replacing paper permits. flag Residents report confusion and technical issues, especially older users, with long support wait times. flag Critics call the cost excessive compared to past paper-based spending and question communication and transparency. flag The council says the system is essential for future transport plans like the Zero Emission Zone and confirms physical permits remain available. flag Long-term costs are unclear.

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