A major AWS outage disrupted global services from airlines to social media.

On October 20, 2025, a major outage at Amazon Web Services (AWS) disrupted global digital services, affecting platforms including Snapchat, Roblox, Fortnite, Robinhood, McDonald’s app, and airline systems for United and Delta Airlines. The issue originated in AWS’s US-EAST-1 region, causing widespread failures in booking, check-in, and payment systems. The disruption impacted critical infrastructure across industries, including banking, telecom, and government services, with Amazon confirming ongoing recovery efforts and backlog processing. The incident underscores the growing reliance on cloud providers and the cascading effects when major platforms fail.