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Costco tests higher membership fees; most members stay, showing strong loyalty.
Costco conducted a test offering higher membership fees to select members, and initial results indicate that most participants continued their memberships despite the increase, suggesting strong customer loyalty and willingness to pay more for premium benefits.
The company is evaluating the findings to determine if a broader fee hike is feasible.
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Costco prueba tarifas de membresía más altas; la mayoría de los miembros permanecen, mostrando una fuerte lealtad.