Ring doorbell users nationwide faced outages Oct. 20, 2025, due to AWS server issues, affecting app access and camera feeds.

Ring doorbell users across the U.S. experienced widespread outages on October 20, 2025, with thousands reporting issues accessing the app, logging in, or viewing camera footage, primarily due to error 504 and server connection failures. Over 4,000 users reported problems via DownDetector, with the majority citing server issues, followed by app and login difficulties. The disruption coincided with broader outages affecting platforms like Snapchat, Roblox, and UK banking apps, linked to elevated error rates in Amazon Web Services’ US-EAST-1 region, which hosts Ring’s infrastructure. DownDetector confirmed a significant spike in complaints, indicating a widespread technical issue. Ring attributed the problems to AWS infrastructure challenges, not its own systems, and no resolution timeline was provided.