Over 90% of life insurers are exploring AI, but only 22% have deployed it, despite its use in claims and data tasks.

AI is transforming the insurance industry, with over 90% of life insurers exploring or using AI to enhance underwriting, claims processing, and customer service. While 82% of executives prioritize AI, only 22% have deployed it in production. AI is increasingly used for data extraction, chatbots, and document processing, with growing adoption in claims management. However, challenges remain in governance, data privacy, and ethical risks, especially with telematics and algorithmic bias. Insurers and agencies are racing to adopt AI responsibly, balancing innovation with compliance and consumer trust.