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flag Tier 3 Indian cities drove 2025 Diwali online sales, accounting for half of orders and nearly three-quarters of volume.

flag Non-metro cities, especially tier 3 towns, drove India’s 2025 Diwali online shopping surge, accounting for 50.7% of e-commerce orders and nearly 75% of total volume, according to ClickPost data from over 4.25 crore shipments. flag Rising demand during Durga Puja and Karwa Chauth boosted fashion and cosmetic sales, while average order value rose 32.5% to ₹4,346. flag Despite higher volumes, delivery times held steady at 2.83 days, with same-day deliveries up 42% year-on-year. flag Cash on delivery remained dominant in tier 3 cities, making up 52% of transactions, while prepaid payments led higher-value purchases.

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