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On sued over squeaky Cloud shoes, with plaintiffs alleging defective design and denied refunds.
On Inc., a Swiss shoe company, faces a federal class action lawsuit over allegations that 11 of its Cloud-branded running shoes, including models like the Cloud 5 and Cloudsurfers, produce a persistent, embarrassing squeak due to their CloudTec outsole technology.
Filed in Oregon on October 9, 2025, the suit claims the noise stems from materials rubbing within the shoe’s hollow pods and persists despite customer attempts to fix it.
Plaintiffs say On refuses to cover the issue under warranty, labeling it normal wear and tear, and has denied refund requests, violating California’s Consumers Legal Remedies Act.
The lawsuit seeks reimbursement for the shoes’ cost and a jury trial, with no specific damages requested.
The company has not commented.
On demandado por los zapatos squeaky Cloud, con los demandantes alegando diseño defectuoso y reembolsos negados.