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flag On sued over squeaky Cloud shoes, with plaintiffs alleging defective design and denied refunds.

flag On Inc., a Swiss shoe company, faces a federal class action lawsuit over allegations that 11 of its Cloud-branded running shoes, including models like the Cloud 5 and Cloudsurfers, produce a persistent, embarrassing squeak due to their CloudTec outsole technology. flag Filed in Oregon on October 9, 2025, the suit claims the noise stems from materials rubbing within the shoe’s hollow pods and persists despite customer attempts to fix it. flag Plaintiffs say On refuses to cover the issue under warranty, labeling it normal wear and tear, and has denied refund requests, violating California’s Consumers Legal Remedies Act. flag The lawsuit seeks reimbursement for the shoes’ cost and a jury trial, with no specific damages requested. flag The company has not commented.

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