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Trip.com Group boosts travel planning with AI tools, driving record traffic and user engagement at ITB Asia 2025.
Trip.com Group is advancing AI-driven personalization in travel, showcasing tools like TripGenie and a new intelligent Widget at ITB Asia 2025.
The company reported a 125% year-on-year traffic increase and over 200% growth in user interactions, with AI enabling tailored recommendations and instant itineraries.
A 30% rise in app revisit rates followed the Widget’s launch, which delivers real-time support directly to users’ phone desktops.
Rising Google search interest for “help plan my trip” — up 190% — reflects growing demand for AI assistance.
Through partnerships and platforms including Trip.com, Ctrip, Skyscanner, and Qunar, Trip.com Group aims to make travel planning seamless, intelligent, and joyful.
Trip.com Group mejora la planificación de viajes con herramientas de IA, impulsando el tráfico récord y la participación de los usuarios en ITB Asia 2025.