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American Express failed to track employee access to customer data in 78% of systems, risking over a million cardholders, Australian report says.
A confidential Australian report reveals American Express failed to track employee access to customer data across 78% of its systems, exposing over a million cardholders to risks including fraud, identity theft, and potential physical harm.
The Office of the Australian Information Commissioner found the company relied on policies, not technical safeguards, despite insider threats and unauthorized access incidents.
Employees had unrestricted access to sensitive data like location, health, and financial habits.
American Express disputes the findings, calling them inaccurate and based on incomplete information, while the OAIC urges stronger cybersecurity measures amid rising data breaches in Australia.
American Express no pudo rastrear el acceso de los empleados a los datos de los clientes en el 78% de los sistemas, poniendo en riesgo a más de un millón de titulares de tarjetas, dice el informe australiano.