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flag GDM launched a new app feature on October 13, 2025, giving auto repair members real-time updates and transparent costs.

flag GDM, an AI-powered driver mutuality platform, launched Request Details on October 13, 2025, to improve transparency in auto repairs. flag The feature gives members real-time, step-by-step tracking of repair progress, costs, and updates within a single app page, addressing issues like unclear timelines and poor communication. flag Users can message Mutuality Advisors directly and receive replies within a business day. flag All repair details—including accident information, receipts, and inspection reports—are shared publicly every Monday. flag For complex cases like total losses, GDM follows state rules and uses third-party valuations, with data accessible in the app. flag Members retain control of funds, paying only a 20% upfront fee and additional costs only when needed. flag A member reported reduced anxiety due to clearer updates and faster support.

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