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flag New Zealand’s aged care system faces crisis due to underfunding, understaffing, and safety failures, prompting calls for urgent reform.

flag A new report by NZNO reveals widespread underfunding and understaffing in New Zealand’s aged care sector, forcing staff to skip basic care tasks like toileting and wound care, leading to preventable harm. flag Based on 80 interviews and 415 surveys, 87% of workers said staffing levels compromised care quality, and many reported exhaustion and intent to leave. flag The Health and Disability Commissioner also found Bainlea House in Rangiora breached care standards by failing to protect a vulnerable resident, including improper handling of photos and inadequate abuse protocols, though the facility implemented corrective training. flag The report calls for urgent reforms, including mandated staffing ratios and culturally appropriate care.

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