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UK Universal Credit recipients may lose benefits for missing appointments without valid reason, facing sanctions up to 100% of their allowance.
Universal Credit recipients in the UK may lose part or all of their benefits if they miss a required appointment—whether in person or by phone—without a valid reason, as per government rules.
Missing such appointments can trigger sanctions that reduce payments by up to 100% of the standard allowance per day, though reductions are capped at 40% for those only required to attend work-related meetings.
If payments are already low due to income, sanctions may be reduced to zero.
Housing cost payments continue during sanctions, but access to NHS cost help may be affected.
Claimants unable to meet their commitment should contact the DWP promptly via their online journal or work coach.
Acceptable reasons for missing appointments include illness or caring duties, with more details on GOV.UK.
Los beneficiarios del Crédito Universal del Reino Unido pueden perder las prestaciones por ausencia de una cita sin una razón válida, enfrentándose a sanciones de hasta el 100% de su asignación.