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Google Cloud's CEO says AI boosts workers, not replaces them, with productivity gains and hiring plans.
Google Cloud CEO Thomas Kurian asserts that AI is designed to augment, not replace, human workers, boosting productivity and shifting tasks to higher-value work.
He cites examples from software engineering and customer service, noting AI tools like Google’s Customer Engagement Suite have not caused layoffs.
Instead, they help handle routine inquiries and free employees for more strategic roles.
Kurian, supported by Google CEO Sundar Pichai, emphasizes AI’s role in increasing efficiency—Pichai reports a 10% productivity gain among engineers—and plans for expanded hiring.
He advocates for upskilling in areas like AI ethics and data science, promoting collaboration between humans and AI as key to future workforce success.
El CEO de Google Cloud dice que la IA aumenta a los trabajadores, no los reemplaza, con ganancias de productividad y planes de contratación.