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flag REI is closing SoHo, Boston, and Paramus stores in 2026, sparking employee backlash over transparency and trust.

flag REI is closing its New York SoHo, Boston, and Paramus, N.J. stores in 2026 as part of a restructuring plan, sparking employee backlash and undermining CEO Mary Beth Laughton’s efforts to rebuild trust. flag Workers, many of whom identify as “Green Vests,” criticized the lack of transparency and fear the move will erode morale and progress on labor negotiations. flag Despite Laughton’s focus on reinvigorating co-op values and frontline engagement, the closures—driven by shifting retail trends and financial pressures—have raised concerns about leadership credibility and long-term employee retention.

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