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80% of UK adults worry older relatives will fall for online scams as bank closures push them online, prompting a new free scam education program.
Eighty percent of UK adults are worried about older relatives falling victim to online scams, with bank branch closures pushing more over-65s toward digital services and increasing fraud risks.
A Virgin Media O2 survey found 61% believe this shift heightens vulnerability, citing cases like a 74-year-old woman who lost £20,000 to a deepfake video of Holly Willoughby.
In response, Virgin Media O2 is launching free “scam school” sessions across the UK during Get Online Week, in partnership with Good Things Foundation, to help people with low digital confidence recognize and avoid scams.
The initiative offers practical advice and support, emphasizing the need to pause, seek trusted advice, and report suspicious activity.
The research, conducted by Censuswide among over 3,000 adults in September and October 2025, highlights rising concerns over sophisticated scams, including fake investment offers and impersonations of banks or delivery services.
El 80% de los adultos del Reino Unido se preocupan de que los parientes mayores caigan en estafas en línea a medida que los cierres de los bancos los empujan a la red, lo que provoca un nuevo programa de educación gratuita sobre estafas.