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flag Travelers demand faster, greener, and seamless travel with digital IDs, pushing airlines and airports to modernize.

flag Travelers worldwide are demanding faster, more sustainable, and seamless journeys, with 90% willing to pay more to reduce emissions and 80% preferring biometric screening. flag A 2025 SITA report based on 7,500 global passengers reveals growing frustration with outdated airport processes like paper tickets and long lines, despite widespread smartphone use and rising demand for digital IDs and unified air-rail-road travel. flag Nearly two-thirds want faster processing, and 70% plan intermodal trips, highlighting a gap between digital lifestyles and current travel experiences. flag Digital identity adoption is projected to rise from 155 million to 1.27 billion users by 2029, urging the industry to modernize infrastructure and trust systems.

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