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flag New Zealand Post cuts mail delivery to twice weekly in cities and three times in rural areas, closing up to 380 service points, as letter use declines.

flag New Zealand Post has been approved to reduce mail delivery to twice weekly in cities and three times weekly in rural areas, down from three and five days, and close up to 380 service points, as part of a government-backed update to its postal deed. flag The changes, aimed at ensuring financial sustainability amid a sharp decline in letter usage—down from 7.5 to under two letters per delivery point weekly since 2013—include a four-year phase-down to a minimum of 400 service points. flag Rural retail locations cannot be closed for at least a year, and the move does not affect parcel services. flag The government cited declining volumes, with projections of fewer than one letter per address weekly by 2028, as justification. flag While NZ Post emphasized the changes are not automatic and require stakeholder input, advocacy groups raised concerns about impacts on older residents reliant on physical mail.

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