M&S closes 11 cafes to modernize stores, expand food offerings, and improve efficiency after a £300M cyberattack.

Marks & Spencer is closing 11 cafes in smaller food halls as part of a £300 million store transformation plan to make space for in-demand products and improve the customer experience. The closures affect fewer than 4% of its 316 food shops and will not lead to job losses, as staff will be reassigned internally. The changes support a broader effort to modernize stores, expand food-only locations to around 420 by 2028, and open new coffee shops with fairtrade offerings. The overhaul follows a major April cyberattack that disrupted operations and cost £300 million, prompting renewed focus on strengthening food sales and store efficiency.