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A Canada Border Services Agency IT outage in late September 2025 disrupted airport inspections, causing delays before systems were restored.
A Canada Border Services Agency (CBSA) IT outage in late September 2025, caused by unforeseen technical issues during routine maintenance, disrupted primary inspection kiosks at major Canadian airports, leading to delays for travelers and commercial traffic.
The agency confirmed the incidents were not due to a cyberattack, with systems returning to normal within 48 hours after manual processing was implemented.
CBSA is investigating the root causes with Shared Services Canada, aiming to improve system reliability and contingency planning, and will deliver a report to Public Safety Minister Gary Anandasangaree within 30 days.
The agency apologized for the disruption and urged travelers to check real-time wait times at 28 major border crossings.
Una interrupción de TI de la Agencia de Servicios Fronterizos de Canadá a fines de septiembre de 2025 interrumpió las inspecciones aeroportuarias, lo que causó retrasos antes de que los sistemas se restablecieran.