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flag A Build-A-Bear employee in Washington rejected a teen’s request to name a bear Charlie Kirk, sparking backlash and prompting corporate retraining.

flag A Build-A-Bear employee in Tukwila, Washington, refused a 16-year-old customer’s request to name her custom bear Charlie Kirk, a slain conservative commentator, leading to public backlash. flag The employee reportedly discarded the bear’s birth certificate, citing personal disagreement with the name. flag The teen’s mother contacted corporate, receiving a $20 gift card and apology. flag Build-A-Bear acknowledged the response was inappropriate, stating it would retrain staff in the Seattle area to honor reasonable customer requests regardless of personal views, as long as names are not vulgar. flag The company operates about 327 U.S. locations.

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