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flag AI voice scams impersonating UK benefits agency target pensioners, causing record fraud losses.

flag Fraudsters are using AI-powered voice scams to impersonate the UK’s Department of Work and Pensions, targeting pensioners over winter fuel payments. flag Over 217,000 AI-driven scam cases were reported in the first half of 2025, with a 5,000% surge in related online searches. flag Scammers use cloned voices and personal data to create urgency, pressuring victims to share sensitive information—something legitimate organizations never request by phone. flag The UK has lost over £11.4 billion to scams in the past year, averaging £1,400 per incident. flag Experts urge the public to hang up on suspicious calls, verify contacts through official numbers, use multi-factor authentication, and limit personal information shared online. flag Awareness remains the best defense against these increasingly sophisticated attacks.

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