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Long Beach became the first U.S. city to limit self-checkouts with employee staffing rules, aiming to reduce theft and improve safety.
Long Beach has become the first U.S. city to enforce strict self-checkout rules, requiring one employee for every three kiosks, limiting transactions to 15 items, banning ID-requiring or locked items, and keeping at least one staffed lane open.
The "Safe Stores Are Staffed Stores" ordinance, effective September 2024, aims to reduce theft and improve safety, with at least four Albertsons stores shutting down self-checkouts in response.
Backed by UFCW Local 324, the measure cites self-checkouts as a major theft source, though opponents including the Long Beach Area Chamber of Commerce and California Grocers Association argue it may raise prices and reduce convenience, questioning its effectiveness.
Long Beach se convirtió en la primera ciudad de los Estados Unidos en limitar los autoservicios con reglas de personal para empleados, con el objetivo de reducir el robo y mejorar la seguridad.