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GST 2.0 rollout sparked 3,981 complaints, mostly over unmet price expectations for milk, electronics, LPG, and petrol, despite no tax changes for most.
The National Consumer Helpline received 3,981 GST-related complaints since GST 2.0's rollout, primarily about milk, electronics, LPG, and petrol prices.
Fresh and UHT milk remain exempt from GST, so no price reductions were expected.
GST on TVs, ACs, and dishwashers dropped from 28% to 18%, but laptops, refrigerators, and washing machines were already taxed at 18%, so no change applied.
LPG’s 5% GST rate stayed unchanged, and petrol is not subject to GST, so prices were unaffected.
The CCPA confirmed no tax reductions were mandated for goods already at lower rates or outside GST, and emphasized retailers must pass on benefits.
Over 69% of complaints were grievances, with many referred to authorities and e-commerce platforms for resolution.
El despliegue de GST 2.0 provocó 3.981 quejas, en su mayoría por las expectativas de precios no cumplidas para leche, electrónica, GLP y gasolina, a pesar de que no hubo cambios de impuestos para la mayoría.