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AI voice scams impersonating the UK’s DWP are targeting pensioners, causing billions in losses.
Fraudsters are using AI-powered voice scams to impersonate the UK’s Department for Work and Pensions, targeting pensioners ahead of winter fuel payments.
These "vishing" attacks, which mimic trusted voices and create false urgency, have surged, with over 217,000 AI-driven cases reported in early 2025.
Scammers pressure victims to share sensitive information or make payments, contributing to over £11.4 billion in losses last year, averaging £1,400 per incident.
Google searches for scam terms have risen 5,000%.
Experts stress that legitimate organizations never request passwords, PINs, or card details over the phone.
Victims should hang up and verify calls using official numbers, avoid sharing personal data, limit online disclosures, and use multi-factor authentication.
Las estafas de voz de IA que se hacen pasar por el DWP del Reino Unido están apuntando a los pensionistas, causando pérdidas de miles de millones.