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Americans increasingly use AI chatbots for mental health support due to limited access to therapy, citing benefits like 24/7 availability and reduced anxiety, but experts caution against replacing human therapists and emphasize the need for oversight, privacy safeguards, and ethical use.
As therapy access remains limited by cost and wait times, more Americans are using AI chatbots like ChatGPT for mental health support, citing benefits such as 24/7 availability, non-judgmental interaction, and practice for difficult conversations.
Users report reduced anxiety and improved emotional regulation, while experts acknowledge AI’s potential as a supplement to evidence-based therapies like CBT when used ethically and with professional oversight.
However, concerns persist over privacy, lack of HIPAA compliance, absence of regulation, and risks for vulnerable populations, particularly minors.
Experts warn AI cannot replace human empathy needed for deeper therapeutic work and stress the need for transparency, clear boundaries, and coordination with licensed therapists to prevent harm.
Los estadounidenses usan cada vez más chatbots de IA para apoyo de salud mental debido al acceso limitado a la terapia, citando beneficios como disponibilidad 24/7 y reducción de la ansiedad, pero los expertos advierten contra el reemplazo de terapeutas humanos y enfatizan la necesidad de supervisión, salvaguardas de privacidad y uso ético.