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A software or network failure caused widespread kiosk outages at major Canadian airports on September 29, 2025, leading to major check-in delays and stranded passengers.
A widespread kiosk outage on September 29, 2025, disrupted self-service check-ins at major Canadian airports including Toronto Pearson, Montreal Trudeau, and Calgary International, causing significant delays and long lines.
The issue, linked to a system-wide software or network failure—possibly triggered by a data center fire—affected passenger processing, with some travelers stranded on planes.
Airlines and airports deployed staff and temporary fixes to manage the backlog.
While no safety incidents occurred, the incident highlighted vulnerabilities in automated airport systems and digital infrastructure, prompting concerns about reliability.
Restoration efforts were underway, with operations gradually returning to normal.
Un fallo de software o de red causó interrupciones generalizadas de los quioscos en los principales aeropuertos canadienses el 29 de septiembre de 2025, lo que provocó grandes retrasos en el registro y pasajeros varados.