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flag Genetec launches cloud-based audio for Security Centre SaaS, enabling real-time intercom communication with video and access control.

flag Genetec has launched cloud-native audio communications for its Security Centre SaaS platform, enabling real-time voice interactions integrated with video, access control, and intrusion monitoring. flag Available globally in September 2025, the feature supports SIP protocols and Axis network intercoms via Axis Cloud Connect, allowing security teams in education, retail, and healthcare to respond faster by communicating directly through intercoms without switching systems. flag The open, scalable architecture supports deployments from small to large, with audio data encrypted in transit, auditable, and protected via automated updates. flag The update enhances situational awareness, reduces response times, and simplifies management through a unified cloud interface.

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