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True Yoga Fitness shut down six Taiwan locations suddenly, sparking investigations and 163 complaints over unpaid memberships and unpaid wages.
True Yoga Fitness has abruptly closed six locations in Taipei, New Taipei City, and Taoyuan, citing internal changes, prompting consumer protection agencies in all three regions to investigate potential violations of consumer rights.
The closures, which occurred without prior notice, have triggered 163 complaints, with members seeking refunds for unused memberships, as regulations require 24 hours’ notice and mandate refunds if the business is at fault.
Taipei’s consumer ombudsman confirmed affected customers can cancel contracts and claim compensation.
The company apologized on Facebook and promised to share compensation details soon.
Labor authorities are also looking into employee claims of delayed salaries.
True Yoga Fitness cerró seis ubicaciones de Taiwán repentinamente, provocando investigaciones y 163 quejas por membresías y salarios no pagados.