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A hotel faced backlash for flying Union flags, denied racism, and gained support after pledging inclusivity.
A customer claimed the Old Hunting Lodge hotel near Tenbury Wells was racist for flying Union flags, leading to canceled plans and public backlash.
The hotel denied any racist intent, stating the flags have flown since before its 2024 reopening and are not meant to exclude anyone.
General manager Simon Lobb emphasized the hotel’s commitment to diversity, noting LGBTQ+ staff and a history of welcoming guests from all backgrounds.
The hotel plans to fly a Pride flag and said the customer’s email, which criticized the flags and cited a rival pub’s Pride flag, caused hurt but sparked community support and increased trade.
No direct contact occurred, and no booking was made.
The hotel reaffirmed its inclusivity, reviewed its public presentation, and expressed solidarity with a neighboring inclusive business.
Un hotel se enfrentó a una reacción violenta por ondear banderas de la Unión, negó el racismo y obtuvo apoyo después de prometer inclusividad.