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flag Australian insurer GMHBA boosts IT reliability with Dynatrace, enabling earlier cloud migration and improved member services.

flag GMHBA, an Australian health insurer with nearly 320,000 members, has adopted Dynatrace’s observability platform to improve digital infrastructure reliability and shift from reactive to proactive IT management. flag The system provides end-to-end visibility across servers, applications, and cloud environments, helping detect and resolve issues like expired certificates and disk failures before they affect users. flag This enhanced monitoring supported a two-month-early migration of its SharePoint system to Azure, yielding cost savings and improved service stability. flag The platform’s automation and real-time insights have strengthened operational efficiency, identified performance bottlenecks, and reinforced infrastructure resilience, enabling smoother member experiences as digital engagement grows.

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