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Air Canada delays refunds for thousands of passengers weeks after a strike, with over 54,000 claims unresolved and many still unpaid despite being marked as closed.
Air Canada passengers remain unpaid for refunds weeks after a summer strike disrupted flights, with over 54,000 claims unresolved as of September 22, 2025.
Travelers report paying thousands for alternate flights and credit card interest, while some claim their cases are marked as resolved without payment.
International passengers say they’re missing compensation, including lost wages under international rules.
The Canadian Transportation Agency is investigating, citing 1,365 complaints.
Air Canada says processing delays are due to a massive backlog, with claims taking four to six weeks, but many say they’ve received no funds despite being told their cases are closed.
Air Canada retrasa los reembolsos para miles de pasajeros semanas después de una huelga, con más de 54,000 reclamos sin resolver y muchos aún no pagados a pesar de estar marcados como cerrados.