Using the hard shoulder for non-emergencies on smart motorways can result in a £100 fine, three points, and higher insurance costs.

Motorists must use the hard shoulder only in emergencies or when directed by authorities, as misuse for convenience—like checking phones or directions—can lead to a £100 fine and three penalty points, increasing insurance costs and staying on record for four years. On smart motorways, the hard shoulder may become a live lane during peak times under overhead signs, but stopping remains banned except in emergencies. Red 'X' signs or blank displays mean the hard shoulder is closed. Experts warn that even brief stops are dangerous due to high-speed traffic. Drivers should plan trips with enough fuel and rest, use service stations, and follow the Highway Code to prevent accidents and ensure road safety.